Tag Archives: Call Center

2014 FTD Customer Service Survey



By: Vecoya Greene It’s that time again! Time for you to tell us how to improve our customer service. The 2014 Foreign Trade Division Customer Service Survey is now available and we would like you to participate. If you used … Continue reading

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Help! Who Should I Call?



By: Eric Gauthier You know that feeling when using new software for your computer that you don’t understand or it suddenly freezes: you wait a while, get frustrated, the problem is still there and you just want to throw away the … Continue reading

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Hello Out There



By: Josephine Ocheni In the Commodity Analysis Branch of the Foreign Trade Division (FTD) we always strive to make things easier for first time exporters. We definitely want your shipment to reach its planned destination hassle free. We also understand that … Continue reading

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