Using the Downtime Policy

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By: Rosanna Torres

On Sunday March 24, 2013 we activated the AES Downtime Policy for AESDirect filers only.  What does that mean?

The Downtime Policy is used instead of an ITN Number when there is an AES outage or when the AESDirect system is down for an undetermined period of time. You can only use the Downtime Policy if an AES Broadcast message confirms that it can be used. Under no circumstances should State Department controlled shipments leave the country under this policy.

If you use the Downtime Policy, make sure you do things the right way.  A couple of hints:


AESDOWN – Filer ID – Date of Export (MM/DD/YYYY)

Responsibilities :

  • Keep a log of shipments exported under the Downtime Policy
  • Once the system is back up, file for shipments that were exported under this policy
  • Keep track of your Compliance Alerts

Remember that when the date of filing is after the date of export, Compliance Alerts are generated.  This alert is automatically triggered by the AES and cannot be changed. If you receive a Compliance Alert for shipments exported under the Downtime Policy, keep a copy of the AES Downtime Broadcast along with the ITN(s).

For more information, read:

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2 Responses to Using the Downtime Policy

  1. Danielle says:

    For the downtime annotation, should the date shown be the date of the AES outage? or the date of the export?
    On previous AES downtime messages sent by Census, it said to put the “date” and showed the date of the downtime in the example–which leads one to beleive it should be the date of the outage. In the second message sent by Census during the most recent downtime, it said to show the date of export.
    Can you confirm which is correct? Show the date of the outage or the date of export?
    Thank you!

  2. Global Reach Rosanna says:

    @ Danielle – You want to show the Date of Export

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