By: Nyitre Rodgers
Do you like faster and more efficient service? If you need to submit a request to suppress shipments, follow the example below. It shows you how to create a spreadsheet with the information required. The Automated Export System Branch (AESB) will be able to process your requests faster and more efficiently.
Background of Fatal Error Reports and Suppressions
The fatal error reports are sent to filers on the 2nd and 4th Thursday of each month. The fatal error report contains a list of all outstanding shipments that have been rejected due to a fatal error. There will be cases when you can request the suppression and cases when your shipment must be suppressed, such as the following examples:
- Shipment filed and exported under a different Shipment Reference Number that was accepted and has a valid ITN.
- Shipment never exported
- Unable to correct errors
See the scenarios below to understand when you would qualify for one of the above examples.
Scenario #1: Shipment filed under a new reference number and received an ITN.
When attempting to file the electronic export information (EEI), a fatal error was received. Instead of correcting the error, a new shipment was created with a new shipment reference number. The rejected shipment needs to be suppressed.
Note – If you receive a fatal error on a shipment in the future, please correct that shipment instead of creating a new one.
Scenario #2: The shipment was never exported.
When attempting to file the EEI, a fatal error was received. The error was not corrected and shipment was not exported.
Scenario #3: Unable to correct the error
The attempt to delete/cancel the EEI was done twice by accident. The rejection needs to be suppressed.
Note – Some shipments require action by a Customs and Border Protection (CBP) Officer. CBP action is required when attempting to edit or delete a shipment that has been seized, held, examined, or opened. These shipments will generate fatal error codes 068, 072, or 073.